Business Coordinator / Project Management Consultant
Ontario Ministry of Natural Resources, ON
2021 – 2024
- Managed the district communications-control process and tracking system; directed incoming information through e-approval and e-correspondence workflows, assessed and assigned actions, and coordinated responses to meet deadlines
- Served as administrator for the District Information Management Committee; facilitated development of the Terms of Reference and coordinated file migration to SharePoint
- Coordinated staff training on records management and oversaw records maintenance and disposition in accordance with retention schedules
- Aligned multi-disciplined subject-matter experts across the ministry to advance digital transformation projects
- Led preparation and submission of annual, in-year and multi-year work plans; monitored expenditures and recommended actions to address budget variances
Impact: Managed budgets exceeding $1.5M, supported administration of budget exceeding $6M, and coordinated development and completion of 38 online forms for the government website.
Executive Assistant to VP — Administration & Information Systems
WoodGreen Community Services, Toronto, ON
2019 – 2020
- Provided administrative support and advisory services to senior management
- Monitored IT service-desk ticket progress and compiled quarterly KPI reports to support decisions on new projects and organizational initiatives
- Managed hardware/software procurement, service agreements, vendor payments and vendor relationships
Impact: Improved payment-processing efficiency by 90% through consolidating multiple accounts-payable invoices into a single billing invoice.
Business Office Manager
Diacreek Engineering Inc, Mississauga, ON
2015 – 2019
- Oversaw records and information management, office administration, finance and human resources
- Managed business operations and project development in support of the company's strategic goals
- Led timely preparation and submission of responses to RFPs / RFQs
Impact: Improved business efficiency by 25% through leading and implementing business-improvement processes over a three-year period.
Document Control Specialist
AtkinsRéalis, Toronto, ON
2013 – 2014
- Monitored and controlled documentation flow to support engineering and construction activities on a large-scale international phosphate project
- Checked, registered, obtained approval of, issued and distributed project documents in compliance with the project Document Management Plan (DMP)
- Scanned, categorized, filed and archived project documentation per the project DMP
- Mentored new colleagues to ensure a strong learning process
Impact: Supported the project team in achieving key engineering and construction milestones on time.
Administrative Assistant
Tetra Tech, Mississauga, ON
2012 – 2013
- Reviewed and formatted proposals and QA/QC manuals and procedures
- Set up project document structures in SharePoint and transmitted confidential documents to clients
- Coordinated administrative routines and supported business operations
Impact: Supported engineering and construction teams to deliver projects successfully.
Executive Assistant / Document Controller
Wood — seconded to ExxonMobil, Oakville, ON
2008 – 2012
- Supported the site manager in running the project office and backed up document control
- Managed office administrative routines and supported business operations
Impact: Supported the project team in meeting major milestones successfully.
Document Control Supervisor (on project site)
AtkinsRéalis, Toronto, ON
2007 – 2008
- Led the document control team supporting on-site engineering and construction teams
- Implemented document control procedures and served as primary contact for distributing controlled documents to 30+ subcontractors, following up on resubmissions
- Registered incoming documentation, audited document registers to maintain current revisions, generated status reports, monitored workloads and trained clerks
- Set up the filing system, assembled handover packages, and filed and archived close-out records
Impact: Led the document control team to support timely delivery of the project.
Document Control