Business Coordinator / Project Management Consultant — Information & Document Control
Ontario Ministry of Natural Resources, ON
2021 – 2024
- Administered the district communications-control process and tracking system; controlled incoming documentation through e-approval and e-correspondence workflows, logged and assigned actions, and coordinated responses to meet submission deadlines
- Served as administrator for the District Information Management Committee; developed the Terms of Reference and led file migration and information governance into SharePoint
- Coordinated records-management training and oversaw records maintenance, retention schedules, and disposition to ensure compliance
- Established and maintained document structures, metadata, and controlled distribution to support multi-disciplinary teams and digital-transformation projects
- Led preparation of annual, in-year, and multi-year work plans; monitored expenditures and recommended actions to address budget variances
Impact: Managed budgets exceeding $1.5M and coordinated development of 38 online forms for the government website.
Executive Assistant to VP — Administration & Information Systems
WoodGreen Community Services, Toronto, ON
2019 – 2020
- Reviewed and updated information-management policies and procedures
- Provided administrative and advisory support to senior management; monitored IT service-desk tickets and compiled quarterly KPI reports
- Managed hardware/software procurement, service agreements, and vendor relationships
Impact: Improved payment-processing efficiency by 90% by consolidating 100+ accounts-payable invoices into a single billing invoice.
Business Office Manager
Diacreek Engineering Inc, Mississauga, ON
2015 – 2019
- Oversaw records and information management, office administration, finance, and HR in support of company strategic goals
- Oversaw electronic filing and uploading of documentation to project sites
- Led timely preparation and submission of responses to RFPs / RFQs
Impact: Improved business efficiency by 25% through leading and implementing business-improvement processes over a three-year period.
Document Control Specialist
AtkinsRéalis, Toronto, ON
2013 – 2014
- Monitored and controlled documentation flow supporting engineering and construction activities on a large-scale international phosphate project, in compliance with the project Document Management Plan (DMP)
- Checked, registered, obtained approval of, issued, and distributed project documents; maintained transmittals, document registers, and revision/version control
- Scanned, categorized, filed, and archived project documentation per the DMP; mentored new team members on document-control procedures
Impact: Supported the project team in meeting key engineering and construction deadlines.
Administrative Assistant
Tetra Tech, Mississauga, ON
2012 – 2013
- Edited, reviewed, and formatted QA/QC procedures and manuals and uploaded them to the company SharePoint library
- Set up project document structures in SharePoint and transmitted confidential documents to clients
- Coordinated administrative routines and supported business operations
Impact: Supported engineering and construction teams to deliver projects successfully.
Executive Assistant / Document Controller
Wood — seconded to ExxonMobil, Oakville, ON
2008 – 2012
- Provided document control for the project office — registering, tracking, distributing, and controlling revisions of project documentation supporting the site manager and engineering teams
- Maintained document registers and filing structures and managed office administrative routines supporting project operations
Impact: Supported the project team in meeting major milestones successfully.
Document Control Supervisor (on project site)
AtkinsRéalis, Toronto, ON
2007 – 2008
- Led the document control team supporting on-site engineering and construction teams
- Implemented document control procedures and served as primary contact for distributing controlled documents to 30+ subcontractors, following up on resubmissions
- Registered incoming documentation, audited document registers to maintain current revisions, generated status reports, monitored workloads and trained clerks
- Set up the filing system, assembled handover packages, and filed and archived close-out records
Impact: Led the document control team to support timely delivery of the project.
Document Control